Privacy Policy

Last updated: 7/6/2023

1. Introduction

Welcome to the Privacy Policy of Banks House of Luxury ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of individuals ("you" or "your") who interact with the website www.ernestbanks.com (the "Website") and the services we provide.

1. Personal Information We Collect

2.1 Information You Provide: We collect personal information that you voluntarily provide to us when making a purchase, creating an account, contacting us, or subscribing to our newsletters. This information may include your name, email address, phone number, shipping address, and payment details.

2.2 Automatically Collected Information: When you visit the Website, we may automatically collect certain information, such as your IP address, browser type, device information, and browsing activity through cookies and similar technologies. This information helps us analyze trends, administer the Website, and improve your user experience.

1. Use of Personal Information

3.1 Providing Services: We use the personal information you provide to process your orders, fulfill your purchases, communicate with you about your transactions, and provide customer support.

3.2 Marketing Communication: With your consent, we may use your contact information to send you marketing communications, including newsletters, updates, and promotional offers. You can opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.

3.3 Legal Basis for Processing: We rely on various legal grounds to process your personal information, including the necessity of processing for the performance of a contract, compliance with legal obligations, protection of our legitimate interests, and your consent when applicable.

1. Data Sharing and Disclosure

4.1 Service Providers: We engage trusted third-party service providers to assist us in operating the Website, processing payments, delivering orders, and providing customer support. These service providers have access to your personal information only to perform their functions on our behalf and are obligated to maintain its confidentiality.

4.2 Legal Compliance: We may disclose your personal information if required by law, regulation, or legal process, or if we believe it is necessary to protect the rights, property, or safety of Banks House of Luxury, its users, or others.

1. International Data Transfers

We may transfer and process your personal information outside of your country of residence, including to countries that may not provide the same level of data protection as your jurisdiction. We take appropriate safeguards to ensure that such transfers comply with applicable data protection laws.

1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize personal information when it is no longer needed.

1. Your Rights

7.1 Right to Access and Rectify: You have the right to access and update your personal information held by us. If you believe that any information we hold about you is inaccurate or incomplete, please contact us to request corrections.

7.2 Right to Erasure: You have the right to request the deletion of your personal information, subject to legal and contractual obligations. We will comply with such requests unless we have a legitimate reason to retain the information.

7.3 Right to Object: You have the right to object to the processing of your personal information, where applicable

7.4 Right to Restrict Processing: You have the right to request the restriction of the processing of your personal information under certain circumstances, such as when the accuracy of the data is contested or the processing is unlawful.